Refund Policy
Barkademi is a digital training product. Because access to lessons is granted immediately after payment, this policy explains when a refund is and isn't available.
7-Day Refund Window
If you're not satisfied with Barkademi, you may request a full refund within 7 days of your purchase date, provided you have completed no more than 2 modules of the curriculum. This lets you genuinely try the program before committing.
Outside the Refund Window
Once the 7-day window has passed, or once more than 2 modules have been completed, purchases are final and non-refundable. This is because the full value of the digital content has already been made available to you.
Failed or Duplicate Payments
If you were charged more than once for the same plan, or charged but never received access, contact us with your payment confirmation (order ID, date, and amount) and we will investigate and refund any duplicate or failed charge within a reasonable timeframe.
How to Request a Refund
Email us at the address on our Contact page with your order ID or the email address used at checkout, and the reason for your request. We aim to respond within 2-3 business days.
Refund Method
Approved refunds are returned to the original payment method used at checkout, and may take several business days to appear depending on your bank or e-wallet provider.